Rates

1. How rates are calculated

Rates are tailored to each reservation and may vary throughout the year.

2. Factors that influence the price

Season of the stay.
Days of the week: weekends are usually more expensive.
International, national and regional public holidays, as well as long weekends they create.
Length of stay: discounts may apply for weeks, full months or number of nights.
Total number of guests: base nightly rate for 12 people; from the 13th guest there is a surcharge per extra guest.
Pets, if requested.
Additional services you wish to book.
Cleaning service: fixed fee regardless of guest count, as the whole house is rented.

3. Final quote

For an exact quote, contact us with your dates and number of guests.

Cancellation policy

1. 24-hour free cancellation

All standard policies include a 24-hour free cancellation period from the time of booking.

2. Stays shorter than 28 nights (Semi-strict)

Cancel up to 30 days before arrival: full refund, taxes included.
Cancel between 7 and 30 days before arrival, after the 24-hour period: 50% refund with taxes included; we charge 50% of all nights.
Cancel less than 7 days before arrival: refund of prorated taxes; we charge 100% of all nights.

3. Stays of 28 nights or more (Strict)

Full refund if canceled within 48 hours of booking and at least 28 days before arrival.
Cancel 7 or more days before arrival, after the 24-hour period: 50% refund with taxes included; we charge 50% of all nights.
Cancel less than 7 days before arrival: refund of prorated taxes; we charge 100% of all nights.
After the full-refund window, the first 30 days of the stay are non-refundable.

Terms of Use

1. Purpose

This website (the “Site”) provides information about La Cova House and allows users to request information and/or manage bookings.

2. Acceptance

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

3. Permitted use

You agree to use the Site lawfully and responsibly. You must not:

Use the Site for unlawful or fraudulent purposes.
Attempt to access restricted areas or disrupt the Site.
Introduce malicious content (viruses, bots, abusive scraping, etc.).

4. Content, availability and pricing

Site information is indicative and may change. Final availability and pricing will be confirmed during booking or in written confirmation.

5. Bookings and conditions

A booking may require contact details and, where applicable, a payment or deposit. Payment, security deposit and cancellation terms will be shown before confirmation and/or included in the booking confirmation/contract.

6. Stay and house rules

Stays are subject to house rules and applicable community rules. Breaches may lead to additional charges, corrective measures or cancellation as permitted by applicable law.

7. Liability

We aim to keep the Site available and up to date, but we do not guarantee it will be error-free or uninterrupted. To the extent permitted by law, we are not liable for indirect damages arising from use of the Site.

8. Third-party links

The Site may include third-party links. We do not control their content or policies.

9. Changes

These Terms may be updated. The current version is the one published on the Site.

10. Contact

For questions, please use the Site’s “Contact” section.

Privacy Policy

1. Data controller

Controller: La Cova House (Site owner).
Contact: via the contact form or details shown in the “Contact” section.

2. Data we process

Depending on your use of the Site, we may process:

Contact data: name, email, phone number.
Enquiry/booking data: dates, number of guests, messages and preferences you provide.
Technical data: IP address, browser/device data (security and operation).
Communications: content of messages you send.

3. Purposes

Reply to enquiries and requests.
Manage bookings and stay-related communications.
Send operational messages (confirmations, changes, incidents).
Site security and misuse prevention.
Compliance with legal obligations.

4. Legal bases

Consent (e.g., submitting forms).
Pre-contractual steps/contract performance (e.g., booking).
Legal obligation.
Legitimate interest (e.g., security), where applicable.

5. Retention

We keep data as long as needed for the purposes above and for any applicable legal retention periods.

6. Recipients

We do not sell your data. We may share it with necessary providers (hosting, email, management tools) and with authorities where legally required.

7. International transfers

Some providers may be located outside the EEA. Where applicable, appropriate safeguards will be used.

8. Your rights

You may request access, rectification, erasure, objection, restriction and portability, as applicable. You may also withdraw consent.
You may lodge a complaint with the competent supervisory authority.

9. Security

We apply reasonable measures to protect personal data, but absolute security cannot be guaranteed.

10. Cookies

Please see the “Cookies Policy” for more information.

11. Updates

This policy may be updated. The current version is the one published on the Site.

Legal Notice

1. Website owner

Owner: Eventos y catering Baradello, S.L.
Tax ID: B-54874375
Address: c/ Cedre, 13 - 03819 - Alcoy (Alicante) Spain
Email: baradelloeventosycatering@gmail.com
Phone: +34646478613 y +34609984926
(If applicable) Registration details: [Registry details]

2. Purpose

The Site provides information about La Cova House and enables contact and/or management of enquiries and bookings.

3. Terms of use

Use of the Site is governed by the “Terms of Use” published on the Site.

4. Liability

We do not guarantee the Site is error-free or uninterrupted. To the extent permitted by law, we are not liable for damages arising from use of the Site.

5. Third-party links

The Site may contain links to third-party websites. We do not control their content or policies.

6. Data protection and cookies

Personal data processing is described in the “Privacy Policy”, and cookies are described in the “Cookies Policy”.

7. Governing law

This Legal Notice is governed by applicable law. Jurisdiction will be determined according to applicable rules.

Cookies Policy

1. What cookies are

Cookies are small files stored on your device to enable basic functions, improve your experience and provide information about how the Site is used.

2. Types of cookies the Site may use

Strictly necessary/technical: essential for basic operation (e.g., security or core preferences).
Preferences: remember choices such as language.
Analytics/measurement: help us understand usage to improve the Site.
Marketing: may be used to show more relevant content or ads (where applicable).

3. Third-party cookies

Some integrated services (e.g., maps, videos or analytics) may set third-party cookies under their own policies.

4. Managing cookies

You can accept, reject or configure cookies via the cookie notice (if enabled) and through your browser settings.
Disabling certain cookies may affect Site functionality.

5. Updates

This policy may be updated. The current version is the one published on the Site.

FAQ